Become a part of Top Online Marketing Agency Shiftwave

1. Client Engagement & Requirement Discovery

• Engage with clients to understand their business objectives, requirements, challenges, and expectations.
• Conduct client calls and meetings to gather and analyse project requirements.
• Recommend suitable solutions and services aligned with client needs.
• Identify key requirements, dependencies, and potential challenges at the initial stage.

2. Solution & Internal Coordination

• Communicate client requirements clearly to internal teams.
• Collaborate with Team Leads to understand project scope, feasibility, timelines, and deliverables.
• Coordinate with internal teams to ensure a clear understanding of client expectations.

3. Proposal Management 

• Prepare and share proposals and quotations based on client requirements.
• Present proposed solutions, scope, timelines, pricing, and terms to clients.
• Coordinate with internal teams to ensure accuracy and alignment of proposals with client requirements.
• Address client queries related to proposals and quotations and coordinate internally when required.

4. Lead Management

• conduct timely and consistent follow-ups to drive opportunities towards closure.
• Understand client concerns and provide appropriate responses or coordinate with relevant teams for resolution.
• Maintain accurate records of leads, opportunities, discussions, proposals, and follow-ups.
• Contribute towards achieving business development and revenue objectives.

5. Project Handover & Coordination

• Ensure complete and accurate handover of confirmed project requirements to the respective Team Leads.
• Coordinate with internal teams to ensure alignment between client expectations and project deliverables.
• Follow up on project progress and agreed timelines.
• Facilitate communication between clients and internal teams whenever clarification or additional information is required.
• Proactively communicate potential delays, changes, or concerns.

6. Client Relationship Management

• Maintain regular communication with clients throughout the engagement lifecycle.
• Gather and communicate client feedback to the relevant internal teams.
• Build long-term client relationships and support client retention.

• 3–5 years of experience in Business Development, Sales, Client Servicing, or a related role.
• Strong communication, negotiation, presentation, and client-handling skills.
• Ability to understand business requirements and recommend appropriate solutions.
• Strong coordination, follow-up, and relationship-management skills.
• Experience in Digital Marketing, Web Development, IT Services, or other technology-driven services will be an advantage.
• Strong ownership, professionalism, and ability to work effectively with cross-functional teams.

Preferred Knowledge

• Digital Marketing.
• Website Development.
• E-commerce Solutions.
• Web Design & Development.
• SEO / SEM / PPC.
• Social Media Marketing.
• Technology and digital solutions.

Key Performance Areas (KPIs)

• Lead and opportunity conversion.
• Achievement of assigned sales and revenue targets.
• Sales pipeline development and management.
• Timely and effective client follow-ups.
• Client relationship and satisfaction.
• Repeat business and account growth.
• Timely project handover and internal coordination.

• Edit YouTube videos, Reels, and short-form content in a high-retention style.
• Add memes, reactions, motion effects, punch cuts, captions, and sound effects to improve engagement.
• Create binge-worthy and audience-focused content with strong storytelling flow.
• Use AI tools for content enhancement, voice effects, audio generation, and workflow optimisation.
• Collaborate with the content and creative team to maintain brand tone and video quality.
• Optimise pacing, hooks, transitions, and visual elements for better audience retention.
• Ensure timely delivery of edited content as per schedules and deadlines.
• Stay updated with current editing trends, viral formats, and social media content styles.

• Proven experience in YouTube video editing and Reels editing.
• Strong understanding of humour, timing, audience psychology, and retention editing.
• Knowledge of sound design, background music selection, and audio enhancement.
• Familiarity with AI-based editing tools and creative automation tools is an added advantage.
• Proficiency in editing software such as Adobe Premiere Pro, After Effects, CapCut, or similar tools.
• Ability to work creatively under deadlines and handle multiple projects simultaneously.
• Good communication and teamwork skills.
  
  Preferred Candidate Profile:
• Passion for social media, YouTube content, and viral trends.
• Creative mindset with attention to detail.
• Understanding of meme culture and internet trends.
• Experience with AI content enhancement tools is a big plus.

• Manage and optimise social media profiles such as Facebook, Instagram, LinkedIn, and other relevant platforms.
• Perform on-page and off-page SEO activities to improve website rankings and organic traffic.
• Conduct keyword research and implement keywords in website content, blogs, and landing pages.
• Monitor and analyse website performance using tools such as Google Analytics and Google Search Console.
• Plan, schedule, and publish social media posts to improve engagement and brand visibility.
• Coordinate with the content and marketing teams for campaign planning and content updates.
• Track SEO and social media performance and prepare regular reports.
• Stay updated with the latest SEO trends, search engine algorithms, and social media platform updates.
• Assist in content optimisation to improve search engine visibility and user engagement.
• Support digital marketing initiatives to enhance brand awareness and lead generation.

• 1 year experience as an SEO & SMO Analyst or Digital Marketing Executive.
• Understanding of SEO concepts, including on-page and off-page optimisation.
• Familiarity with social media management and content posting strategies.
• Knowledge of tools such as Google Analytics, Google Search Console, and basic SEO tools.
• Understanding of keyword research and content optimisation techniques.
• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities.
• Willingness to learn and stay updated with the latest digital marketing trends.
  
  Preferred Skills
• knowledge of SEO tools such as SEMrush, Ahrefs, Ubersuggest, or SimilarWeb.
• Understanding of Google Business Profile optimisation and local SEO practices.